Winter Crisis Starts November 1

Scheduling begins Oct. 29 by calling the NEW Appointment Line Number

The Ohio Development Services Agency and Mahoning Youngstown Community Action Partnership (MYCAP) will help eligible Ohioans stay warm during the cold winter months. The Home Energy Assistance Winter Crisis Program provides eligible Ohioans heating assistance if they are disconnected with their gas or electric, threatened with disconnection with the gas or the electric or if they have less than 25 percent supply of bulk fuel or repair of a non-heating furnace. The program runs from November 1, 2018 until March 31, 2019.

Customers need to call the new appointment line at 330-778-1133 to schedule.

Individuals interested in receiving Winter Crisis assistance must have a face-to-face interview at the local HEAP provider. Customers must bring the following items to their appointment:

  • copies of their most recent energy bills, pending account numbers, bulk fuel bill
  • proof of all household income for the past 30 days and 12 months for everyone self-employed, seasonal workers, such as teachers, construction workers and those doing odd jobs. Those requiring 12 months of income must also bring their most recently filed 1040 with all schedules, and an IRS Wage and Income Transcript, and an IRS Record of Account Transcript (obtain these by contacting the IRS at 1-800-908-9946)
  • photo ID
  • Social Security numbers for all household members
  • proof of U.S. citizenship/legal residency for all household members
  • Proof of disability (if disabled)

Examples of documents that are accepted to prove citizenship/legal residency include: a Social Security Card, birth certificate, U.S. Passport, naturalization paper/certification of citizenship, permanent VISA, and INS ID Card.

Last year more than 2,700 families in Mahoning County were assisted through the Home Energy Assistance Winter Crisis Program.

The Winter Crisis Program can assist those at or below 175% of the poverty level with up to $175.00 to restore service, transfer service, new service or to stop a disconnection. Bulk fuel customers with a 25% percent supply or less are eligible to receive a benefit and can also provide a payment to or towards repair or replacement of a furnace.

For more information about the features of the Winter Crisis Program, contact MYCAP at 330-747-7921. For more information about energy assistance programs call (800)282-0880, Monday through Friday(hearing impaired customers may dial 711 for assistance) and for a list of energy assistance providers select option 2, or visit www.energyhelp.ohio.gov.

FOR MYCAP ASSISTANCE

CUSTOMER MUST CALL NEW TELEPHONE APPOINTMENT NUMBER.

Effective immediately, the NEW number to call to schedule an energy assistance appointment is 330-778-1133. This line will begin scheduling appointments for the Winter Crisis Program on October 29. The Winter Crisis program runs from November 1, 2018 through March 31, 2019.

This number can be used to schedule appointments for PIPP, HEAP, Winter Crisis, and Summer Crisis. The Winter Crisis Program will assist with a disconnection notice, transfer of service, new service, bulk fuel customers with less than a 25% supply or a furnace not providing heat.

An EPP or weatherization application can be completed with one of these appointments.

Any other questions, contact the MYCAP office at 330-747-7921.

Press Release Federal Budget Cuts.jpg  Proposed federal budget cuts could eliminate programs for Mahoning County residents. The proposed elimination of funding could be catastrophic to families in need, local businesses that provide products and services to MYCAP, etc.  Please read.    

2018SCP_Aug_Press_Release.pdf Summer Crisis Program ends Thursday, August 30th, at MYCAP. The program provides eligible Ohioans assistance paying an electric bill or assistance paying for central air conditioning repairs. The program runs from July 1 until August 31, 2018. To apply for the program, customers must schedule an appointment. For more information, please click on this link. Notice posted: 8/8/18

2018SCP July Press Release.pdf HEAP'S Summer Crisis Program starts July 2, 2018, through August 31, 2018! To apply for this program, customers must schedule an appointment. Appointment scheduling begins June 26, 2018. For more information, please click on this link. Notice posted: 7/14/18.

2018SCP June Press Release. pdf. HEAP'S Summer Crisis Program starts July 2, 2018, through August 31, 2018! To apply for this program, customers must schedule an appointment. Appointment scheduling begins June 26, 2018. For more information, please click on this link. Notice posted: 6/19/18.

2018 March 2 ODSA-CAA Winter Crisis News Release2 00000003.pdf HEAP CUSTOMERS: Please read application and appointment instructions for the remainder of HEAP Winter Crisis Season which is ending March 29, 2018.

2018 March 2 ODSA-CAA Winter Crisis News Release.pdf  Our Winter Crisis disconnection appointment line is FULL. Click on link for further details and info on how to have a hold placed on your account until 3/29/18.

2018 March ODSA-CAA Winter Crisis News Release.pdf

2018 Feb ODSA-CAA Winter Crisis News Release.pdf

2018 Jan ODSA-CAA Winter Crisis News Release.pdf