Home Energy Assistance Program (HEAP) appointment line: 330-778-2992
January Update Winter Crisis Press Release
Winter Crisis Continues at MYCAP by calling the NEW Appointment Line Number 330-778-2992
(Jan. 9, 2020) YOUNGSTOWN, OH: The Ohio Development Services Agency and Mahoning Youngstown Community Action Partnership (MYCAP) will help eligible Ohioans stay warm during the cold winter months. The Home Energy Assistance Winter Crisis Program provides eligible Ohioans heating assistance if they are disconnected with their gas or electric, threatened with disconnection with the gas or the electric or if they have less than 25 percent supply of bulk fuel or repair of a non-heating furnace. The program runs from November 2019 until March 31, 2020.
Walk-ins who are those needing assistance to transfer service, new service or reconnect, or those whose PIPP reverification has passed can schedule limited appointments at the same number at 2pm for our next business day. Electric reconnect customers would need to pay the $35.00 reconnect fee and bring in the receipt or confirmation number.
Individuals interested in receiving Winter Crisis assistance must have a face-to-face interview at the local HEAP provider. Customers must bring the following items to their appointment:
Proof of citizenship/legal residency include: Social Security Card, birth certificate, U.S. Passport, naturalization paper/certification of citizenship, permanent VISA, and INS ID Card
Reminder: A ONE time hold can be placed per utility with a Winter Crisis Appointment provided the Winter Reconnect Order has not been used with that utility
Last year more than 3,300. families in Mahoning County were assisted through the Home Energy Assistance Winter Crisis Program. The Winter Crisis Program can assist those at or below 175% of the poverty level with up to $175.00 to restore service, transfer service, new service or to stop a disconnection. Bulk fuel customers with a 25% percent supply or less are eligible to receive a benefit and can also provide a payment to or towards repair or replacement of a furnace.
For more information about the features of the Winter Crisis Program, contact MYCAP at 330-747-7921. For more information about energy assistance programs call (800)282-0880, Monday through Friday (hearing impaired customers may dial 711 for assistance) and for a list of energy assistance providers select option 2, or visit www.energyhelp.ohio.gov.